FAQ

What is different about Fluencing?

It’s the first platform that offers you a real formula to becoming fluent. All other courses, apps and academies teach you languages. Here we teach you Fluency. You learn languages like polyglots do.

Do I need to schedule lessons with teachers, or can I just learn by myself at my own pace?

You can learn by yourself if you wish so. You can follow the instructions on how to work with the different situations and with different content by yourself. However, we do recommend you to take lessons to get the best practice, guidance and corrections.

Why do I need to pay for a subscription and for teachers separately? Why not all together?

Subscribing to the platform gives you access to more than 80 topics, real situations and real content in different languages, along with instructions to study them by yourself.
Scheduling lessons with teachers is optional, but highly recommended to practice what you studied.

Do I have a trial period?

Yes. You have a one week trial, where you will have access to a limited set of topics with their own situations and content.

What do I get with the subscription?

  • FREE access to our Fluencing Mini-Courses
  • Access to more than 80 topics
  • Access to real situations
  • Access to real content (Articles and videos) with transcripts included
  • Access to study instructions
  • Guides for reading, writing, listening and speaking

Can I cancel and reschedule my lessons?

You can cancel any lesson as long as you do it 24 hours before. After this, you will be charged. This also applies to rescheduling.

How do I pay for the subscription and for lessons?

You can pay with Paypal or with credit card.

Can I get my money back if a teacher doesn’t do his/her job correctly?

Yes. Report your problem to Support and we will look into it as fast as possible. And you will be charged accordingly.

Do I need additional materials to learn the different languages? Dictionaries, textbooks, etc?

No. All materials are provided by both Fluencing and the teachers.

Are all teachers professional?

Yes. On Fluencing all teachers are required to have a teaching certificate in their respective languages.

What If I am a total beginner? Can I still learn this way?

Absolutely! In your profile your teacher will see the level you are, and he/she will practice with you accordingly.

What If I only want to practice my speaking skills? Can I skip the situations?

Yes, you can skip situations and have a speaking lesson about the topic with the teacher. However, you still need to pay for the subscription.

What If I am not satisfied with Fluencing? Can I get my money back?

You have a 30 days refund policy. If you are not satisfied with Fluencing, you will get all your money back within those 30 days.